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Customer Success Collective Accredited Courses and Certifications

Get Sales Enablementcertified

Built with leading product marketing experts at orgs like Dropbox, Shopify, LinkedIn, Airtable, Meta, and more, our certifications are nothing short of world-class.

We’re accredited and recognized by the Chartered Institute of Marketing and CPD, and all our courses are based on real-life experiences, practical implementation, and actionable learnings you can apply tomorrow.

Built and trusted by experts at

Product Marketing Core Framework

From research to pricing, positioning to enablement, storytelling to onboarding - and more, there’s a lot that goes into successfully getting a product to market - and keeping it there.

This framework’s designed to help you navigate every step.

Get framework
Product Marketing framework slide 1

Discovery

Thorough customer, market, and competitor research are the bedrock of any product marketing strategy. Fail to prepare, prepare to fail.

  • Build business case
  • Customer/market feedbacke
  • Why/loss analysis
  • Market research
  • Competitor intel
  • Market requirements
  • Testing assumptions
  • Review and refine
Get framework
Product Marketing framework slide 2

Strategize

From pricing to GTM, acquisition to internal comms, a watertight strategy is key. A strategy that looks at barriers, opportunities, and data-backed methodologies is the first step towards long-term success.

  • Pricing
  • Objectives
  • Go-to-market
  • Acquisition
  • Onboarding
  • Retention and expansion
  • Internal communication
  • Use Sales enablement
  • Barriers
Get framework
Product Marketing framework slide 3

Define

Defining the market you’re working in, identifying your personas, and creating positioning & messaging that truly resonates is essential.

  • Positioning
  • Narrative design
  • Messaging
  • Storytelling
  • Segmentation
  • User personas
  • Buyer personas
  • Use cases
Get framework
Product Marketing framework slide 4

Get set

If you want to go fast, go alone. If you want to go far, go together. Through training, collaboration sessions, and indispensable assets, equip other teams with all the knowledge they need to come with you.

  • Sales assets
  • Training
  • Sales enablement sessions
  • Marketing
Get framework
Product Marketing framework slide 5

Grow

A product marketing strategy is never complete. Analyze. Refine. Test. Repeat. And ensure your product doesn’t just get to market
- but maintains a competitive position there.

  • Case studies
  • Analysis
  • Optimization
  • Customer feedback
  • Prioritise tickets
Get framework Back to start
Product Marketing framework

Elements of Product Marketing

table of elements of pma

Get 25+ certifications with Pro+ membership

Looking for lifelong L&D support? Discover how our Pro+ memberships stack up against our individual certifications to find the best value for your investment.

Pro+ Membership

$167/month (billed annually)

Annual subscription with access to every certification, a yearly Summit, workshops, templates, mentors, members-only events, and more.

  • 25+ courses (incl. updates and future releases)
  • Complimentary access to 1x PMM Summit every year
  • Live workshops every month
  • Exclusive content
  • 100+ templates and frameworks
  • 500+ hours of On-demand video content
  • PMM mentors
  • Members-only events and community
  • PMM learning paths and toolkits
  • Ungated access to industry reports
Subscribe to Pro+

Individual certification

$500-$1,299 One off payment

One-off payment and lifetime access to this accredited certification.

  • Lifetime access to all certification content
  • Access to all future certification updates
  • Official certification if you pass the exams

What you’ll get with Pro+ membership

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25+ product marketing certifications

A suite of accredited courses designed to develop your skillset, refresh your knowledge, fuel you with ideas, and advance your career.

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In-person summit ticket (RRP $1,295)

Keep up-to-date with industry trends and the latest thinking, grow your network, and mingle with leading PMMs from Google, LinkedIn, Amazon, TikTok & more.

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Members-only workshops & events

Non-stop, cohort-based learning opportunities with your peers. From collaboration to KPIs, learn, discuss, and debate all the essential PMM topics.

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100+ templates & frameworks

Get the peace of mind of working from tried and tested frameworks, streamline your day-to-day, and head into your next project with complete confidence.

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PMM mentor program

Empower your personal and professional development, identify and fill soft and hard skills haps, and achieve your career goals - quicker.

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500+ hours of on-demand footage

Catch-up on every single PMM event - past and future - whenever you want, wherever you want. First-hand insights from Meta, IBM, Microsoft, & more await.

I’ve been really enjoying the curriculums, community, webinars, articles, templates, and the PMA staff. The value I’ve gained from the templates is fantastic, they’re a superb resource – undoubtedly the most beneficial resource I’ve come across – and save me so much time. Not only that, they instantly ignite creativity which, in turn, boosts productivity.

Launa Chavez
Senior Product Marketing Manager

I praise PMA up and down, the courses have changed my life and completely accelerated my professional career. I’m now doing something that I'm passionate about as well. The courses have enabled me to take everything up a level; be more strategic, work cross-functionally, and translate what the product team is doing.

Evonne Powers
Product Marketing Lead

Benchmark yourproduct marketing skills

Let us know your experience in key PMM competencies and we'll give you a tailormade framework to lean in on your strengths and identify opportunities for professional growth.

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Customize the way you want to learn

On-demand

Learn at your own pace.

  • 100% OnDemand curriculum
  • Practical workshop activities
  • Optional live weekly workshops forevermore
  • Exams interspersed throughout
  • Get async answers to your questions
On-demand

Live virtual

Upskill virtually alongside your peers.

  • Pick between part- and full-time programs
  • Live instructor leading you through the curriculum
  • Breakout activities
  • Live Q&A sessions with your expert instructor
  • Cohort-led learning
  • Optional live weekly workshops forevermore
Live virtual

In-person

Get certified in a single day, in-person.

  • Meet your instructor in-person
  • Learn and interact with a class full of students
  • Interactive breakout activities
  • Live Q&A sessions with your expert instructor
  • Lunch and refreshments provided
  • Optional live weekly workshops forevermore
  • Network with your cohort afterward
  • Walk away certified after just one day
In-person